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RICHARD A. CASS
CURRICULUM VITAE
EDUCATION
Weber State College; Ogden, Utah
Bachelor of Science Degree
St. Edwards University; Austin, Texas
Office Economic Opportunity Community Organization Vista Project
University of Arizona, College of Law; Tucson, Arizona
PROFESSIONAL DESIGNATIONS
- American Institute for Chartered Property Casualty Underwriters
- C.P.C.U.
- Insurance Institute of America
- Certified in General Insurance
- Associate in Claims
- Associate in Management
- Associate in Research and Planning
- Professional Liability Underwriter Association
- Registered Professional Liability Underwriter
- Society of Registered Professional Adjusters
- Registered Professional Adjuster
PROFESSIONAL SOCIETIES
- Society of CPCU
3. Regulatory and Legislative
- Southern Nevada Claims Association
- Society of Registered Professional Adjusters - Education Committee
- Society of Financial Examiners
- Associate Member
- Insurance Regulatory Society - Sustaining Member
- Society of State Filers
- Society of Insurance Research
- Las Vegas Chapter, CPCU
- Public Relations Chair
- Society Vice-President
- Society - President
- Nevada Self-Insured Association - Legislative Committee
- Professional Liability Underwriters Association
- Association of Insurance Compliance Professionals
- Nevada Insurance Council
SEMINARS
Fall Leadership Conferences (2) Park City, Utah
Casualty Claim Training Course, San Francisco, California
Auto Technical Training Course, Northbrook, Illinois
Claim Supervisor Course, San Diego, California
Managing a Unit, Northbrook, Illinois
Casualty Claim Manager, Industry City, California
Managing Affirmative Action, Phoenix, Arizona
Claim Management Workshop, Phoenix, Arizona
Medical-Legal Seminar (2) Las Vegas, Nevada
Regional Growth Team, Las Vegas, Nevada
Medical Management, Phoenix, Arizona
Office Orthopaedics (2) San Diego, California
Negotiations, Las Vegas, Nevada
Back Pain, Las Vegas, Nevada
Diversity, Salt Lake City, Utah
CCPR - Phoenix, Arizona (numerous)
Litigation Management, Phoenix, Arizona
Insurance for Construction Defect
ACCREDITATIONS/LICENSING
1. Independent Adjuster (Nevada)
2. Insurance Consultant (Nevada)
3. Society C.P.C.U. - Continuing Professional Development
4. Certificate Evaluation Consultant
PROFESSIONAL EXPERIENCE
1. 27 years Insurance Industry
2. Contributing Author Insurance Institute of America- 2001
3. Article, Evaluation Technology Tool or Ruler CQ December 2001
4. Copy Right Course Insurance Educational Association- Continuing Education
Agents- 2002
5. Expert Witness, benefits due under property and casualty policies,
underwriting, marketing and claims
6. Educational Coordinator and trainer-claims processes
TECHNOLOGY
- Medical Bill Review Service
- CPT/ICD -9
- Colossus Evaluation Systems
- Paperless Files
- Integrated Claims Systems
- West Law
SUMMARY OF DUTIES AND RESPONSIBLITIES
Claim Representative, Staff Claim Analyst
Responsible to investigate, evaluate and handle to disposition by settlement,
trial or arbitration, serious and complex personal injury, contractual,
property damage liability and subrogation claims. Involves determination
of contractual obligations, liability and theories of defense. Collaborate
with assigned counsel with respect to discovery, trial, and arbitration.
In select circumstances represent company in arbitration hearings.
Requires expertise in the knowledge and application of Law of Comparative
Negligence. Liability evaluation including knowledge of case law and
statutes. Understanding of Law of Contracts including coverage determination.
Solicit and assess opinions of counsel in contract interpretation. Expertise
in procedural law including suit handling. Rules of Civil Procedure,
and litigation. Injury and damage specification.
Other responsibilities include assisting counsel in witness selection
and assessment. Assessing need for and obtaining expert witnesses in
pertinent cases including medicine, accounting, economics, and cause-origin.
Further responsibilities include attending trials and hearings on motions
and depositions, as well as, assisting counsel in preparing questions
of lay and expert witnesses.
Formulate and prepare technical writings for use of company personnel
and counsel.
Responsible for entire bodily injury operation in Southern Nevada. Duties
included assessment of functioning of claim operation in terms of compliance
with Fair Claims Practice Act. Planning and budgeting of allocated and
unallocated expenses. Develop and implement new plans and procedures.
Negotiate contracts with outside counsel regarding fee arrangements.
Understand and monitor Law of Policy Interpretation, Tort Law, and Law
of Remedies. Monitor jury trends and statutory law.
Responsible for line management of 5 to 10 bodily injury claim representatives.
Included salary administration, recruitment and hiring of employees.
Supervision, training, and motivation employees of bodily injury unit.
Required expertise in various areas of law including, policy interpretation
and torts. Skills in motivation, participative management, team building,
and social support.
Assure consistency and objectivity in evaluations by reviewing and recommending
settlement amounts on files. Transfer technical expertise through coaching
and training of other. Assist management creating strategies to address
injury severity through review and on-going analysis of settlement data.
Review work content, quality of others. Extends settlement or expense
authorization to others.
Advanced/Expert knowledge; includes medical review systems, trial process,
ADR, claim department procedure, regulatory compliance, Fraud/Special
Investigation Unit practices. Colossus reporting system, basic contracts,
coverage analysis, evidence gathering, medical report interpretation,
general insurance, knowledge, injury value calculation methodology.
Director of Liability Claims - York Claims Service of Nevada, Inc.
Responsible for the establishment of an automobile claims handling operation
of third party administrator in Nevada. Includes hiring and management
of clerical and claims professionals. Designing job functions, preparing
budgets, quality reviews, marketing of services, assuring compliance
with Practice and Administrative laws and regulations of Nevada.
District Coordinator, State of Nevada - Insurance Educational Association
Responsible to market, identify instructors, locations for educational
activities. Give group and public presentations. Assist with the development
of educational programs and their market. Establish insurance educational
programs in Nevada. Report to Vice-President in New Port Beach California.
Insurance Consultant - Forensic Insurance
Sole proprietor. Review, research and provide opinions as to property
and casualty insurance and processes. Application of standards and protocol
to insurance products and benefits. Litigation support, claims reviews,
underwriting assessments. Review Good Faith and Fair Dealing as benefit
due in marketing, underwriting and claims handling.
Construction Defect and Structural Product Defect Specialist-ADDECO
Responsible to open, manage, evaluate, negotiate and dispose of a pending
of Construction Defect and Structural Product claims by settlement or
trial. Includes assessing the application of Coverage under ISO and
manuscript forms and endorsements. Assess, apply and resolve Indemnity
and Additional Insured claims. Direct independent adjusters in the investigation
of defect claims. Represent client- company in mediations, mandatory
settlement conferences. Coordinate and recommend course of action and
discovery to assigned counsel. Assess evidence as to cause-effect, damages
under Chapter 40, Calloway and Aaz.

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