EDUCATION

Weber State College; Ogden, Utah
Bachelor of Science Degree

St. Edwards University; Austin, Texas

Office Economic Opportunity Community Organization Vista Project

University of Arizona, College of Law; Tucson, Arizona

PROFESSIONAL DESIGNATIONS

• American Institute for Chartered Property Casualty Underwriters
• C.P.C.U.
• Insurance Institute of America
• Certified in General Insurance
• Associate in Claims
• Associate in Management
• Associate in Research and Planning
• Professional Liability Underwriter Association
• Registered Professional Liability Underwriter
• Society of Registered Professional Adjusters
• Registered Professional Adjuster

PROFESSIONAL SOCIETIES

• Society of CPCU
1. Claims
2. Risk Management
3. Regulatory and Legislative
4. International
5. C.L.E.W.
• Southern Nevada Claims Association
• Society of Registered Professional Adjusters - Education Committee
• Society of Financial Examiners
• Associate Member
• Insurance Regulatory Society - Sustaining Member
• Society of State Filers
• Society of Insurance Research
• Las Vegas Chapter, CPCU
• Public Relations Chair
• Society Vice-President
• Society - President
• Nevada Self-Insured Association - Legislative Committee
• Professional Liability Underwriters Association
• Association of Insurance Compliance Professionals
• Nevada Insurance Council

SEMINARS

Fall Leadership Conferences (2) Park City, Utah

Casualty Claim Training Course, San Francisco, California

Auto Technical Training Course, Northbrook, Illinois

Claim Supervisor Course, San Diego, California

Managing a Unit, Northbrook, Illinois

Casualty Claim Manager, Industry City, California

Managing Affirmative Action, Phoenix, Arizona

Claim Management Workshop, Phoenix, Arizona

Medical-Legal Seminar (2) Las Vegas, Nevada

Regional Growth Team, Las Vegas, Nevada

Medical Management, Phoenix, Arizona

Office Orthopaedics (2) San Diego, California

Negotiations, Las Vegas, Nevada

Back Pain, Las Vegas, Nevada

Diversity, Salt Lake City, Utah

CCPR - Phoenix, Arizona (numerous)

Litigation Management, Phoenix, Arizona

Insurance for Construction Defect

Construction Defect

Additional Insured

ACCREDITATIONS/LICENSING

1. Independent Adjuster (Nevada)

2. Insurance Consultant (Nevada)

3. Society C.P.C.U. - Continuing Professional Development

1997 2000

1998 2001 - May

1999 2003-December 31

4. Certificate Evaluation Consultant

PROFESSIONAL EXPERIENCE

1. 27 years Insurance Industry

2. Contributing Author Insurance Institute of America- 2001

3. Article, Evaluation Technology Tool or Ruler CQ December 2001

4. Copy Right Course Insurance Educational Association- Continuing Education Agents- 2002

5. Expert Witness, benefits due under property and casualty policies, underwriting, marketing and claims

6. Educational Coordinator and trainer-claims processes

TECHNOLOGY

• Medical Bill Review Service
• CPT/ICD -9
• Colossus Evaluation Systems
• Paperless Files
• Integrated Claims Systems
• West Law

SUMMARY OF DUTIES AND RESPONSIBLITIES

Claim Representative, Staff Claim Analyst

Responsible to investigate, evaluate and handle to disposition by settlement, trial or arbitration, serious and complex personal injury, contractual, property damage liability and subrogation claims. Involves determination of contractual obligations, liability and theories of defense. Collaborate with assigned counsel with respect to discovery, trial, and arbitration. In select circumstances represent company in arbitration hearings.

Requires expertise in the knowledge and application of Law of Comparative Negligence. Liability evaluation including knowledge of case law and statutes. Understanding of Law of Contracts including coverage determination. Solicit and assess opinions of counsel in contract interpretation. Expertise in procedural law including suit handling. Rules of Civil Procedure, and litigation. Injury and damage specification.

Other responsibilities include assisting counsel in witness selection and assessment. Assessing need for and obtaining expert witnesses in pertinent cases including medicine, accounting, economics, and cause-origin. Further responsibilities include attending trials and hearings on motions and depositions, as well as, assisting counsel in preparing questions of lay and expert witnesses.

Formulate and prepare technical writings for use of company personnel and counsel.

Casualty Claim Manager

Responsible for entire bodily injury operation in Southern Nevada. Duties included assessment of functioning of claim operation in terms of compliance with Fair Claims Practice Act. Planning and budgeting of allocated and unallocated expenses. Develop and implement new plans and procedures. Negotiate contracts with outside counsel regarding fee arrangements. Understand and monitor Law of Policy Interpretation, Tort Law, and Law of Remedies. Monitor jury trends and statutory law.

Unit Claim Manager

Responsible for line management of 5 to 10 bodily injury claim representatives. Included salary administration, recruitment and hiring of employees. Supervision, training, and motivation employees of bodily injury unit. Required expertise in various areas of law including, policy interpretation and torts. Skills in motivation, participative management, team building, and social support.

Evaluation Consultant

Assure consistency and objectivity in evaluations by reviewing and recommending settlement amounts on files. Transfer technical expertise through coaching and training of other. Assist management creating strategies to address injury severity through review and on-going analysis of settlement data. Review work content, quality of others. Extends settlement or expense authorization to others.

Advanced/Expert knowledge; includes medical review systems, trial process, ADR, claim department procedure, regulatory compliance, Fraud/Special Investigation Unit practices. Colossus reporting system, basic contracts, coverage analysis, evidence gathering, medical report interpretation, general insurance, knowledge, injury value calculation methodology.

Director of Liability Claims - York Claims Service of Nevada, Inc.

Responsible for the establishment of an automobile claims handling operation of third party administrator in Nevada. Includes hiring and management of clerical and claims professionals. Designing job functions, preparing budgets, quality reviews, marketing of services, assuring compliance with Practice and Administrative laws and regulations of Nevada.

District Coordinator, State of Nevada - Insurance Educational Association

Responsible to market, identify instructors, locations for educational activities. Give group and public presentations. Assist with the development of educational programs and their market. Establish insurance educational programs in Nevada. Report to Vice-President in New Port Beach California.

Insurance Consultant - Forensic Insurance

Sole proprietor. Review, research and provide opinions as to property and casualty insurance and processes. Application of standards and protocol to insurance products and benefits. Litigation support, claims reviews, underwriting assessments. Review Good Faith and Fair Dealing as benefit due in marketing, underwriting and claims handling.

Construction Defect and Structural Product Defect Specialist-ADDECO

Responsible to open, manage, evaluate, negotiate and dispose of a pending of Construction Defect and Structural Product claims by settlement or trial. Includes assessing the application of Coverage under ISO and manuscript forms and endorsements. Assess, apply and resolve Indemnity and Additional Insured claims. Direct independent adjusters in the investigation of defect claims. Represent client- company in mediations, mandatory settlement conferences. Coordinate and recommend course of action and discovery to assigned counsel. Assess evidence as to cause-effect, damages under Chapter 40, Calloway and Aaz.